Legal Document

Lv9 Terms and Conditions — Complete Guide to Using the Platform

This document applies to the use of all lv9 services. Please read it in full before registering.

Last Updated: 1 January 2026 | Bengali Version
Important: By creating an account or using any service on lv9, you are considered to have accepted these Terms and Conditions. If any part is unclear, please contact support.

1. Introduction & Acknowledgement

Core Terms of Use for the lv9 Platform

Lv9 (lv9.vin) is an online gaming and Sports Betting platform. These Terms and Conditions constitute a legally binding agreement between lv9 and its users. Please read and understand this document in full before accessing the platform, registering, or using any of its services.

By creating an account on lv9, you confirm that you have read, understood, and agreed to these Terms. If you disagree with any part of them, please do not use any lv9 services.

This document has been written in English for the convenience of users in Bangladesh. However, in the event of a legal dispute, the English version shall take precedence.

These Terms may be updated at any time. Continued use of the platform after any changes constitutes acceptance of the revised Terms.

2. Account Rules

Registration, Identity Verification & Account Management

Each person may hold only one account on lv9. Creating multiple accounts under the same name, from the same device, or using the same payment method is strictly prohibited. If detected, all associated accounts will be closed and balances forfeited.

  • Accurate and up-to-date information must be provided at the time of registration.
  • Lv9 may request a photo ID at any time for identity verification purposes.
  • Keep your account password confidential — do not share it with any third party.
  • If you notice any suspicious activity on your account, contact support immediately.
  • Identity verification is required to make changes to your account details.

3. Eligibility & Age Restrictions

Who Can Use lv9

Lv9 is strictly for users aged 18 and over. If a user is found to be underage, their account will be closed immediately and all transactions will be voided.

Strict Prohibitions: It is strictly prohibited to create an account for anyone under 18 or to place bets on their behalf. This is a punishable offense.

To use lv9, online gaming and betting must be legally permitted in your country. It is your responsibility to comply with the local laws of wherever you are playing from.

4. Deposit & Payment Policy

Deposit Terms and Conditions

The following rules apply to all deposits made on lv9:

Payment Methods Minimum Maximum Processing Time
Mobile Banking BDT 200 BDT 50,000 Instant
Bank Transfer BDT 500 BDT 5,00,000 1–3 Business Days
E-Wallet BDT 200 BDT 1,00,000 Instant
  • Deposits may only be made using a payment method belonging to the account holder.
  • Using third-party payment methods may result in account suspension.
  • Lv9 reserves the right to decline any deposit request without additional verification.
  • If fraudulent payment activity is detected, the entire account balance will be forfeited.

5. Withdrawal Policy

Withdrawal Rules for Winnings

To withdraw from lv9, your account must be fully KYC-verified. Withdrawals cannot be processed until both your identity and address have been verified.

  • Minimum Withdrawal: BDT 500
  • Withdrawals are generally completed within 3 minutes to 24 hours.
  • Suspicious transactions may be subject to additional verification, which can cause delays.
  • Withdrawals can only be made to the same payment method used for the original deposit.
  • Wagering requirements must be met before any bonus funds can be withdrawn.
Fast Withdrawal: For KYC-verified accounts, withdrawals via mobile banking are typically processed within 3 minutes.

6. Bonus & Promotion Terms

Bonus Claims & Wagering Requirements

All bonuses and promotional offers on lv9 are subject to the following general terms. Individual offers may also carry their own specific conditions.

  • Wagering Requirements: Bonus funds must be wagered at a specified multiplier (typically 30x–40x) before withdrawal.
  • Wagering Time Limit: Bonus wagering conditions must be met within a specified timeframe, or the bonus will be forfeited.
  • Game Restrictions: Some bonuses are only valid on specific games — please check the details of each offer.
  • Maximum Bet Limit: A maximum single bet limit applies while a bonus is active.
  • Multiple Bonuses: Multiple bonuses cannot be active at the same time unless explicitly stated otherwise.
  • Fraud: Any attempt to abuse bonuses or exploit the system will result in cancellation of the bonus and associated winnings.
Tip: Always read the terms of a specific offer carefully before claiming a bonus. If anything is unclear, contact support.

7. Game & Betting Rules

General Rules for All Games & Betting

All games and betting markets on lv9 are powered by internationally recognized Random Number Generator (RNG) technology, independently tested and certified for fairness.

  • Once a bet is confirmed, it cannot be cancelled.
  • Lv9 reserves the right to refund bet amounts if a game is interrupted due to technical issues.
  • In Sports Betting, bets will be settled once the match result has been confirmed from official sources.
  • Bets placed due to software errors or incorrectly displayed odds may be voided.
  • Any attempt to exploit the betting system or engage in arbitrage betting will result in account restrictions.

8. Code of Conduct & Prohibited Activities

What Is and Is Not Permitted

All lv9 users must use the platform honestly and respectfully. The following activities are strictly prohibited:

  • Creating or operating multiple accounts
  • Registering with False Information
  • Using another person's account or placing bets on their behalf
  • Using automated software or bots
  • Exploiting System Errors for Unfair Advantage
  • Money Laundering or Illegal Financial Transactions
  • Abusive or inappropriate behavior toward other players or staff
  • Collaborative betting or match fixing

9. Privacy & Data Protection

How Your Personal Information Is Kept Secure

Lv9 takes the privacy of your personal information seriously. To learn more about how we collect, use, and protect your data, please review our Privacy Policy Read.

  • Personal information is never sold or shared with third parties.
  • All data is protected with SSL encryption.
  • Documents collected for identity verification are stored securely.
  • Providing information in response to a valid request from law enforcement is mandatory.

10. Account Closure & Restrictions

When and How an Account May Be Closed

Lv9 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

  • Breach of Terms and Conditions
  • Fraud or Suspicious Activity
  • Registration with False Information
  • Suspected Money Laundering
  • Self-Exclusion Request

Users may also request account closure at any time. However, any active bonuses or unfulfilled wagering requirements will be forfeited upon closure.

11. Responsible Gaming

Our Commitment to Healthy Gaming Habits

Lv9 believes gaming should be a source of entertainment, not a source of problems. That is why responsible gaming is our top priority. To learn more, visit our Responsible Gaming View page.

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Self-exclusion is available on a temporary basis (1 day to 6 months) or permanently.
  • Reality Check: You will be reminded of how long you have been playing after a set period of time.
  • Support: Contact support for professional help with problem gambling.
Please Note: Gaming is for entertainment only. Only bet what you can afford to lose.

12. Changes to Terms & Contact

How to Stay Informed About Updates

Lv9 reserves the right to modify, amend, or update these Terms and Conditions at any time. Users will be notified of significant changes via email or push notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions about these Terms, please contact our support team — email: [email protected] Or via live chat.

Why Are lv9's Rules Transparent?

We believe clear rules make for a trustworthy platform

Full Terms in Bengali

No more struggling with English like on foreign sites — all lv9 rules and terms are written in Bengali, in plain and simple language.

No Hidden Terms

All terms related to bonuses, payments, and accounts are stated clearly. No fine print.

24/7 Support Available

If anything is unclear, feel free to ask via live chat at any time. Support is available in English.

Change Notifications

You will be notified in advance of any rule changes — via email or app notification.

Fair & Impartial

Lv9's rules are fair to both parties — nothing is one-sided or designed solely to benefit the platform.

Regular Updates

Terms and conditions are reviewed regularly to stay aligned with industry best practices and legal requirements.

Read the Terms?

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